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NfP 365 CRM

NfP 365 CRM

Exclusive to charities

Product Overview

NfP 365 based on Microsoft Dynamics CRM provides a single view of a single supporter, so you can understand relationships and target supporters in a responsible way whilst maximising results.

It’s intuitive, easy to use and it integrates seamlessly with Microsoft Office 365.

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Supplier Details

m-hance

We’re m-hance. We’re a team brought together through a desire to help businesses achieve their goals. We think that’s really important.

An investment in business management software should demonstrate clear results. At m-hance we’ve helped all sorts of businesses to achieve their goals to increase revenue, grow their margins, retain customers and attract new ones through Microsoft Dynamics. We do that by providing a complete end-to-end service. Apart from maximising business performance you’ll have peace of mind knowing you can continue to rely on our support whenever you need it.

Who are we?

We’re a Microsoft Dynamics Gold Partner. We specialise in business solutions, specifically Microsoft Dynamics GP and Microsoft Dynamics 365 for Sales; Customer Services; Marketing; Project Services; Field Services; and Financials and Operations. We’ve specialised in these solutions for a long time now. Twenty years in fact. That means that you can be confident that we have the experience required (not to mention the innovation of Microsoft) to help you to achieve your goals.

A new partnership

Our preferred approach is to work in partnership with you. Because it’s only by working closely with you that we can understand your business goals. By doing this we can identify whether we can help you to achieve them through Microsoft Dynamics. That’s why with us, every potential project starts with a discovery meeting. We take the time to understand your business, because whichever software you choose, it has to be implemented with your unique processes and existing IT environment in mind.

We’re with you, all the way

Should you choose to work with us, you’ll find that we offer our customers end-to-end support. For as long as you need it. Following the initial discovery phase you could benefit from our dedicated Project Management Office. They abide by PRINCE2 and Microsoft Sure Step methodologies to make sure your budget and timescale aspirations are met.

Support for as long as you need it

We also have one of the largest, dedicated Microsoft Dynamics support desks in the UK. Our team of over 40 consultants have a combined 350 years of experience. They consistently meet 100% of their service level agreement and we’re very proud to say that through them, we have a customer satisfaction level in excess of 97%.

Would you like to know more?

If so we’d love to hear from you. Give us a call on 0330 777 1950 or email sayhello@m-hance.com.

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Charity Digital Logo

Don’t worry you’re in the right place!

While our name has changed what we do hasn’t. Our new name will bring together all the ways in which we help charities, making it easier for charities to find and access all the different services they need, from donated software to digital advice to recruitment.

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